ISA ENERGIA is recognised for excellent provision of electrical energy transmission services for its clients - a portfolio of 68 distributors, 1,287 generators and autonomous producers and 139 free consumers.
Clients
Should there be any doubt about how we handle your personal data, access our page on the General Law for the Protection of Data (Lei Geral de Proteção de Dados) or send an e-mail to encarregado@isacteep.com.br. If you would rather contact us via post or other physical means, please send correspondence to Av. das Nações Unidas, 14.171 – Torre Crystal – 6º andar São Paulo - SP – CEP 04794-000, care of ‘The person responsible for Data at ISA ENERGIA – Ronald Rotondo’
Electronic invoicing system
The Electronic Invoicing System offers restricted access to clients of the Basic and Connection Network who are previously registered and authorised.
Frequently asked questions
-
How do I download invoices relating to EUST ((monthly charge for the use of the transmission system?
Ao acessar o portal de faturamento é possível realizar o download do PDF e XML das notas fiscais emitidas pela ISA ENERGIA e subsidiárias controladas.
-
Which login can I use to access the invoice portal?
O e-mail utilizado para acesso é o mesmo cadastrado no sistema ONS (AMSE), a senha é encaminhada para o e-mail cadastrado.
-
If I'm unable to access the invoice portal, how should I proceed?
Na impossibilidade de acesso, por gentileza, entrar em contato conosco através do e-mail contasareceber@isacteep.com.br.
-
In the event of expired invoices, how can I update the payment amount?
Para o caso de notas vencidas, o valor atualizado para pagamento deverá ser solicitado pelo e-mail contasareceber@isacteep.com.br ou através dos dados de representantes cadastrados no sistema ONS (AMSE).
If you need further help, please contact us on: